Our Services

Triad TechWorks provides reliable IT services for small businesses and home offices across the NC Triad. Our offerings include network and wireless design, structured cabling, PC setup and support, cloud productivity solutions, and ongoing IT support. We focus on building stable, secure, and efficient technology environments that minimize downtime and support day-to-day operations. With flexible service options and clear pricing, we deliver professional IT support without the cost of a full in-house IT department.

Hourly IT Service

Starting at $75 per hour

Triad TechWorks offers flexible hourly IT support for both residential and small business clients who need reliable help without a long-term commitment. Our hourly services include onsite and remote support for network and Wi-Fi issues, computer setup and troubleshooting, device upgrades, and general technical assistance. Remote support options allow many issues to be resolved quickly and efficiently, while onsite service is available when hands-on support is needed. This service is ideal for one-time issues, small projects, or ongoing support as needed.

Close-up of a computer monitor displaying code in a dimly lit workspace. A keyboard, a mouse, a small potted plant, and a second monitor are visible on the desk.

Residential Service

Workstation with a desktop computer, a laptop, a mouse on a brown mouse pad, a potted succulent, a water bottle, a black digital pen, and a wooden planter with a green plant on a light wood desk in a bright room.

Starting at $99 per hour

Home Wi-Fi setup and optimization

  • Computer setup, upgrades, and replacements

  • Laptop and desktop troubleshooting

  • Printer and peripheral setup

  • Home office and remote work support

  • Network and internet connectivity issues

  • Device performance and reliability checks

  • New device installation and data transfer

  • General in-home tech support

Business Service

Starting at $125 per hour

For businesses that rely on technology every day, we offer 6-month IT support packages that provide predictable monthly pricing, priority response times, and a set number of included service hours. Each plan includes access to our dedicated help desk ticket system, allowing your team to quickly submit requests, track issues, and receive organized, documented support. These plans deliver professional IT support without the cost of a full in-house IT department, making them ideal for small offices that need reliable, scalable, and structured technology support.

  • Starter Plan

    $399/month + $75 per user

    4 service hours per month

    Remote support

    Discounted onsite rates

  • Standard Plan

    $599/month + $75 per user

    6 service hours per month

    Priority response

    Monthly system review

  • Premium Plan

    $899/month + $75 per user

    10 service hours per month

    Priority onsite & remote support

    Proactive system oversight

    All plans operate under a 6-month support agreement to ensure consistent service, system stability, and proactive IT management.

An empty modern office with multiple desks and chairs, some with computers and green desk lamps, separated by frosted glass partitions. There are two women working at their desks, and the office has a high ceiling with visible ductwork and lighting panels. The space appears well-lit with natural light coming through windows.

Starting at $125 per hour

Triad TechWorks provides structured cabling services for small businesses and home offices to support reliable, long-term network performance. Our services include installing, organizing, and labeling network cabling to ensure clean, efficient connectivity for computers, phones, and networking equipment. We also offer network and equipment closet cleanup, improving airflow, accessibility, and overall organization to reduce downtime and simplify future maintenance.

Structured Cabling

Server rack with blue and yellow network cables connected to equipment in a data center.